The Award for Customer Delight 2027
The winner of this award will demonstrate a consistent commitment to delivering outstanding customer service and creating exceptional experiences for their customers. Judges will be looking for organisations that regularly exceed expectations, building strong relationships through responsiveness, professionalism, and a customer-focused culture. Successful entrants will be able to evidence how they go above and beyond to delight customers, resolve challenges, and continuously improve their service offering.
Sponsored by
Past winners
Birketts LLP
<p><a href="https://www.birketts.co.uk/">www.birketts.co.uk</a></p>
https://www.birketts.co.uk/
Chichester College Group
<p>Chichester College Group offers technical and professional courses for young people and adults in a wide variety of subject areas, taught by highly experienced staff. We are the largest college group in Sussex - providing quality training opportunities for over 25,000 students every year. Our mission is to 'change lives through learning.</p>
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<p><a href="https://www.chigroup.ac.uk/" target="_blank" rel="noopener">https://www.chigroup.ac.uk/ </a></p>
https://www.chigroup.ac.uk/
London Gatwick
<p>With 41 million annual passengers, London Gatwick is the UK’s second largest and one of Europe’s top ten airports. It is a vital piece of national infrastructure that drives both the national and regional economies by generating £5.5 billion GVA and supporting over 76,000 jobs.</p>
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<p>London Gatwick is delighted to be headline sponsor for the Gatwick Diamond Business Awards 2025. We really value the long and positive relationship we have with Gatwick Diamond Business and these Awards are a respected programme of recognition for businesses across the region. As a partner and advocate for a thriving resilient economy, we look forward to celebrating the achievements of businesses and workforces in the Gatwick Diamond.</p>
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<p>www.gatwickairport.com</p>
www.gatwickairport.com
Menzies LLP
<p>Menzies is a proudly independent business advisory and accountancy practice with 11 national offices and international connections. As a full-service firm with strong sector specialisms, we have proven success supporting businesses, not-for-profit and individuals to reach their financial goals.</p>
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<p>Menzies LLP is proud to be a headline sponsor of the Gatwick Diamond Business Awards and to support the prestigious Manufacturing Business of the Year 2026 award. As long-term members of the Gatwick Diamond Business community, we’re passionate about recognising the region as a thriving hub for innovation, enterprise and growth. Supporting these awards allows us to celebrate and champion the many wonderful businesses that make this region so dynamic. Manufacturing is one of our specialist sectors, and we’re delighted to help shine a spotlight on the exceptional companies driving excellence and shaping the future of UK industry.</p>
https://www.menzies.co.uk/